Founded in 1999, Forex Capital Markets (FXCM) has over 20 years’ experience in the financial markets and is a leading name in the retail brokerage industry, offering forex and CFD trading services to clients in different parts of the world. With offices and affiliates in London, Hong Kong, Paris, Berlin, Johannesburg, Toronto, and Tel Aviv, FXCM is a global brand that is regulated in multiple jurisdictions. The broker offers fast execution, multiple flexible trading platforms, and innovative trading tools. Little wonder they have won many awards over the years.
FXCM Review Introduction
In this FXCM review, we will take a look at some of the most important factors worth considering when choosing a forex broker for your online trading needs. This includes trading platforms, trading tools, research and education, account funding options, customer support and broker regulation.
You may also wish to view my best forex brokers based on countless hours that I have spent researching and testing hundreds of brokers, all of which you can see in my forex broker reviews. You can also use my free trading tool to compare forex brokers including FXCM.
FXCM Platforms & Tools
FXCM provides Trading Station as its proprietary trading platform. The platform is intuitive, user-friendly, and replete with essential trading tools, and it’s available as an HTML5-based web station, installable desktop applications, and mobile trading apps for Android and iOS devices. In addition to the Trading Station, the broker provides MetaTrader 4 (MT4) and NinjaTrader platforms.
The broker also offers clients useful trading tools, such as API tools, MT4 VPS, advanced charting package from TradingView, Market News, Economic Calendar, FXCM Plus, Market Scanner, Daily Technical Levels from Trading Central, and ZuluTrade for social trading.
FXCM Research & Education
The broker has a number of educational resources that cater to the needs of all levels of traders. Some of the resources include articles that cover many trading topics, past webinar videos, and glossary of relevant trading terms. Clients also have access to webinars scheduled every weekday by FXCM’s expert analysts.
FXCM Trading Accounts
FXCM offers different account types:
- Individual Account
- Joint Account
- Corporate Account
- Trust Account
Irrespective of the account type, all trading fees are charged in the spread, which varies with market liquidity and starts from 0.7 pips. For European clients, the maximum leverage is 1:30, while other clients can have up to 1:400.
FXCM Account Funding
The broker accepts a number of payment methods for account funding and withdrawals. Some of the acceptable payment methods are:
- Bank wire transfer: Options include SWIFT, CHAPS, BACS, BPAY, and SEPA. Transactions usually take about 1-2 business days for local transfers and 3-5 days for international transfers.
- Debit/Credit Card: MasterCard, Visa, Discover, and China UnionPay cards. Funds are processed immediately.
- E-wallets: Skrill and Neteller. The limit is $20,000 per day.
FXCM Customer Service
FXCM provides customer support services in a variety of languages, and they can be reached on over 40 phone numbers for different countries listed on the website. The customer support team is available 24 hours a day on every trading day to answer all general and technical questions you may have. You can also reach them through email, online chat, and their social media handles on Facebook, Twitter, and YouTube.
The broker is a global brokerage brand operated by different but related companies registered and regulated in multiple countries, including the UK, Australia, and South Africa. Forex Capital Markets Limited is authorized and regulated by the Financial Conduct Authority (FCA) in the UK; FXCM Australia Pty. Limited is regulated by the Australian Securities and Investment Commission (ASIC); while FXCM South Africa (PTY) LTD is authorized and regulated by the Financial Sector Conduct Authority in South Africa.
The broker keeps clients’ funds in segregated accounts held in some of the top banks in Europe, Australia, and other parts of the world.
FXCM Review Summary
FXCM is a well-established broker that is regulated in multiple jurisdictions. The broker offers forex and CFD trading in about 66 instruments, spread across currency pairs, indices, commodities, and cryptocurrency through their award-winning Trading Station and other powerful trading platforms like MT4 and NinjaTrader.
It is worth mentioning that some of the trading products and services in this FXCM review may differ or not be available to traders in some countries due to regulations. As brokers terms can change over time, please verify all information is up to date directly from the FXCM broker website which you can visit by using the link below.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A large percentage of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.