Introduction
Bitkub is a cryptocurrency exchange based in Thailand that enables users to buy, sell, and hold a wide variety of digital assets using Thai baht (THB). It presents itself as a platform aimed at bridging the gap between blockchain technology and everyday users, especially those who may not come from a technical or crypto-native background. It offers a mix of tools, account features, trading options, and wallet services designed to make crypto accessible, while also expanding into ecosystem services such as a blockchain network (Bitkub Chain) and a wallet app called Bitkub NEXT.
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This review examines the features, services, account setup, trading mechanisms, wallet tools, security measures, advantages and limitations of Bitkub.
Company Background and Mission
Bitkub Exchange (operated by Bitkub Online Co., Ltd.) was founded in February 2018 with initial registered capital of 450 million Thai baht. The platform positions itself as a new-generation digital asset exchange that provides advanced exchange services for individuals wishing to trade and store cryptocurrencies.
Bitkub’s mission is to act as a bridge between blockchain/cryptocurrency services and non-technical users, by offering multi-cryptocurrency wallet support, user-friendly technical analysis tools, and alternative cash-out options for businesses. Its aim is to make trading and using digital assets more accessible to a broader audience.
Bitkub also functions within the broader Bitkub Group, which includes multiple subsidiaries focused on blockchain technology, advisory, venture, portal, and AI-related initiatives.
Services Offered
Exchange (Trading)
Bitkub provides a primary service in cryptocurrency trading using THB. Users can trade (buy and sell) supported cryptocurrencies through the Bitkub Exchange platform. It acts as the intermediary that connects fiat (THB) and digital assets.
The platform supports multiple order types, including:
- Market orders (execute immediately at prevailing price)
- Limit orders (user sets a target price)
- Stop-limit orders
Users access real-time price data, order book information, trading volume, bids, asks, and charts. The platform claims to offer a variety of trading pairs and displays charts with indicators powered via integration (for example with TradingView) in its mobile app.
Bitkub also offers an API interface, allowing users or external platforms to integrate trading programs. The API supports automated trading, retrieving market data (ticker, volume, bids, asks), and automatic deposit/withdrawal of cryptocurrencies.
Deposit & Withdrawal
THB (Fiat) Deposit / Withdrawal
- Users can deposit Thai baht to their Bitkub account via supported Thai banking methods, including QR code payment or conventional bank transfer.
- Withdrawals in THB are enabled once the user’s Thai bank account is verified.
- Fiat deposits and withdrawals require compliance with identity and bank verification requirements.
Cryptocurrency Deposit / Withdrawal
- For supported coins, users can deposit cryptocurrencies to their Bitkub wallet address; the platform automatically credits the deposits once confirmed.
- Withdrawal of cryptocurrencies is possible by specifying recipient wallet addresses. These transactions require email confirmation and, if enabled, two-factor authentication (2FA) or other security measures.
- Withdrawal fees for cryptocurrencies vary depending on the blockchain network conditions.
Wallet Services
Bitkub provides multi-cryptocurrency wallet support within its platform, allowing users to hold various cryptocurrency assets. This wallet function is integrated into the exchange interface, enabling seamless transfers between trading and holdings.
In addition, Bitkub has launched a separate wallet product called Bitkub NEXT. Features of Bitkub NEXT include:
- The ability to store digital assets and NFTs
- Integration with decentralized applications (dApps) on its native chain (Bitkub Chain)
- Lite Wallet mode (which does not require users to manage private keys)
- In a future version (Pro Wallet), users will be able to manage seed phrases and private keys
- Token transfers within Bitkub NEXT (between accounts) may be free (zero gas fee) under the Lite mode
- The platform supports registration by email or Thai phone number, with OTP verification
However, as of now, withdrawals from Bitkub NEXT back to exchanges are not supported; the development team is working on enabling that feature.
Blockchain / Ecosystem: Bitkub Chain & KUB Token
Bitkub has developed its own blockchain, Bitkub Chain, which is designed to be compatible with Ethereum Virtual Machine (EVM) and to support decentralized finance (DeFi) applications. The chain uses mechanisms such as:
- A fixed minimum gas fee (to stabilize costs)
- A relatively fast block time (~5 seconds)
- A “hyperblock” mechanism that aggregates transactions to increase throughput (claims of over 1,000 transactions per second)
- Compatibility with smart contract standards and support for mass adoption of dApps
- Developers are provided with an SDK for building on Bitkub Chain
- Bitkub Chain introduced a Layer-2 protocol (“BKC Ping”) to reduce congestion and inheritance of security from the main chain
- The native utility token, KUB, serves roles such as paying gas fees, locking coins, converting to fee credits, staking, and participating in network consensus
On top of that, the Bitkub NEXT wallet is tightly integrated into this ecosystem, enabling participation in staking, NFT activities, connecting to dApps, and more features tied into the KUB token.
Platform & App Features
Web & Mobile App
Bitkub offers both a web-based platform and a mobile app (iOS/Android). The app advertises:
- Real-time price updates
- Variety of trading pairs
- Charting with indicators
- Trading tools powered by TradingView
- Smooth, responsive user interface
- Direct wallet functions with THB deposit & coin transfers
- Identity verification (KYC) flows within the app
- Additional security features such as Passkey login, OTP, and two-factor authentication
The app claims large user adoption (with millions of downloads) and over 100 supported cryptocurrencies available for trading.
User Interface & Tools
Bitkub emphasizes a user-friendly interface for both beginners and more experienced traders. The platform includes:
- Customizable market pages
- Technical charts with indicators
- View of order books and live market data
- Transaction history displays
- Multi-channel support access from within the platform
The platform includes a “Beginner’s Guide” section that provides step-by-step assistance in areas such as account KYC, depositing and withdrawing, and wallet address creation.
API & Integration
Bitkub provides a public API for integration. Through API keys, users can automate trading operations, fetch market data, and integrate deposit/withdrawal flows. The API gives access to price tickers, trade volume, bids, asks, and other market metrics.
Notifications & Communication
Users can receive notifications via LINE through a service called Bitkub Connect. The service sends updates regarding account activity, deposits, withdrawals, and announcements. Users may interact with customer support through LINE (via chat), web chat, or via ticketing on the support site.
Support is claimed to be available 24/7 via multiple channels.
Account Setup, Verification & Security
Account Registration & KYC
To open a Bitkub account, users must register via email or phone, then complete identity verification (Know Your Customer, KYC). The platform periodically requires verification updates.
Users must link their bank accounts, and certain functions (e.g. THB withdrawals) may require verification of the linked bank account.
Security Measures
Bitkub implements multiple security features to protect user accounts and funds:
- Two-Factor Authentication (2FA) — users can enable 2FA for withdrawals and sensitive operations
- One-Time Passwords (OTP) via email or mobile
- Passkey login — a newer feature intended to enhance login security
- Email confirmation for withdrawal requests
- Security testing and penetration tests are reportedly conducted to ensure system robustness
- Use of enterprise crypto custodians (BitGo and Coinbase Custody) for safeguarding customer assets
- Protection of user assets via multi-layer security practices
Withdrawal Limits & Upgrades
Users may request daily withdrawal limit increases for digital assets, subject to verification. The platform support site provides guidance on upgrading withdrawal limits and required documentation for verification.
Fees & Costs
Bitkub’s fee structure includes transaction fees on trading, and withdrawal fees for cryptocurrencies. The platform publishes detailed fee schedules for buying, selling, depositing and withdrawing various assets.
For cryptocurrency withdrawals, the fee amount depends on the specific blockchain network and its conditions at the time of transaction.
Note: The specific fee percentages or absolute rates vary by coin and time, and users should consult the platform’s fee page for current values.
Pros
- Offers a wide range of supported cryptocurrencies (100+ listings)
- Interface suitable for both beginners and more advanced users
- Integrated wallet and exchange functions
- Strong security features (2FA, passkey, custodial safeguards)
- API support for automated trading
- 24/7 customer support across multiple channels
- Own blockchain ecosystem (Bitkub Chain) and dedicated wallet (Bitkub NEXT)
- Fiat support (THB deposit and withdrawal)
- Notification and account alerts via LINE integration
Cons / Limitations
- Withdrawal from Bitkub NEXT to external exchanges is not yet supported
- Fee levels (especially withdrawal fees) depend on blockchain network and may fluctuate
- Some advanced users may find limitations in order types beyond basic ones
- Full functionality of Pro Wallet (with seed phrase control) in Bitkub NEXT is planned but not fully launched
- The platform is largely oriented toward users in Thailand, with emphasis on THB and Thai bank systems
Use Case Examples
- Beginner in Thailand wanting to invest in crypto: A user registers via app, performs KYC, deposits THB by scanning a QR code, and purchases Bitcoin or other coins via market or limit order.
- Trader using automation: The user integrates their trading algorithm with Bitkub’s API to place buy/sell orders automatically based on price signals.
- Blockchain enthusiast: The user transfers some KUB to Bitkub NEXT to stake, access NFTs, or interact with dApps on Bitkub Chain.
- Business or merchant: A business could leverage Bitkub’s payment gateway or cash-out options (as claimed in the business features) to integrate crypto acceptance.
Conclusion
Bitkub is a multifaceted cryptocurrency exchange and ecosystem tailored primarily to the Thai market, enabling users to trade, hold, and interact with digital assets. It balances ease of use for newcomers with functionality such as APIs and technical tools for experienced traders. Its expansion into a native blockchain, integrated wallet (Bitkub NEXT), and deeper ecosystem features demonstrate an ambition to serve beyond simple exchange services. While some features (e.g. full withdrawal support from the NEXT wallet, advanced order types) are still under development, the platform offers a comprehensive suite of offerings in a single environment, particularly for users operating in Thai baht and within Thailand’s banking and regulatory context.

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